A couple of days ago, I got request from one of the user for oracle client installation on his new application server. When I started client installtion, I got following error:
A screeshot with just a message : <hostname>:<hostname> as given below:
After searching in error logs for all possible causes of this error, I got following information:
SEVERE: [FATAL] rmb-ppr-osmr02.rmb.co.za: rmb-ppr-osmr02.rmb.co.za. Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:37 INFO: Advice is ABORT SEVERE: Unconditional Exit INFO: Adding ExitStatus FAILURE to the exit status set INFO: Finding the most appropriate exit status for the current application INFO: Exit Status is -1 INFO: Shutdown Oracle Client Installer
Error log :
---# Begin Stacktrace #--------------------------- ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:37 oracle.cluster.verification.VerificationException: rmb-ppr-osmr02.rmb.co.za: rmb-ppr-osmr02.rmb.co.za
After searching on metalink I found this note: During 220.127.116.11 Install Get Pop-Up Error – <Hostname>:<Hostname> (Doc ID 1396516.1)
Following are the possible causes of this issue:
1. The hostname of the server is not defined in /etc/hosts.
2. This error can also appear if the hostname defined in /etc/hosts is incorrect and is not resolvable.
In my case it was 2nd one. After correcting /etc/hosts with proper entries, issue got resolved.
Hope so u will find this post very useful 🙂